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Privacy Policy

Last Updated: 6 July 2026

MZ Fashion Designers respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, make a payment, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Contact number
  • Email address
  • Delivery address
  • Billing information
  • Measurements and clothing preferences where required for an order
  • Order and purchase details
  • Information you provide when contacting us
  • Technical information relating to your use of our website

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

Your personal information may be used to:

  • Process and fulfil your orders
  • Process payments made through our website
  • Arrange delivery or collection of your order
  • Communicate with you about your order
  • Respond to enquiries and customer requests
  • Provide customer support
  • Improve our products, services, and website
  • Maintain website security and prevent fraudulent or unauthorised activity
  • Meet applicable legal and regulatory requirements

3. Online Payments

Payments for orders are made through our website using the available card or EFT payment options.

We do not request or require you to send your card details to us through email, social media, WhatsApp, or other unsecured communication channels.

Payment information may be processed by our authorised payment service providers. These providers may have their own privacy policies and security requirements.

4. Sharing Your Information

MZ Fashion Designers does not sell or rent your personal information.

We may share relevant information with trusted service providers where necessary to operate our business and fulfil your order. This may include payment processors, delivery or courier services, website service providers, and other parties assisting us with our business operations.

We may also disclose information where required by law or where necessary to protect our legal rights, customers, website, or business.

5. Delivery Information

When you choose delivery, we may provide the necessary information, such as your name, contact number, and delivery address, to the relevant delivery or courier service so that your order can be delivered.

Only information reasonably required for delivery will be shared.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand how visitors use our website, and improve website functionality.

You can adjust your browser settings to manage or disable cookies. Please note that disabling certain cookies may affect the functionality of parts of the website.

7. Protecting Your Information

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, and complying with applicable legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of information where legally permitted
  • Ask how your information is being used
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the details provided on our website.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

12. Changes to This Privacy Policy

MZ Fashion Designers may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how MZ Fashion Designers handles your personal information, please contact us through the contact details provided on our website.

MZ Fashion Designers

Your privacy matters to us, and we are committed to handling your personal information responsibly and securely.